More incompetency to report at Streamline!
In October I signed up via their website to say I don’t want Streamline to fleece me for £1.80 each time they send me 2 pieces of paper (my invoice). The next month I got charged for it on my bill. I called them up. They had no record of receiving my submission, and they’re not even doing online invoicing yet. SO WHY INTRODUCE THE PAPER CHARGE BEFORE YOU EVEN OFFER AN ALTERNATIVE???
I signed up again whilst I was on the phone. In December I get an invoice posted to me, again showing a £1.80 charge for a paper invoice. In mid-December I get an email asking to confirm that I want to opt-out of being fleeced. YES, YES, FOR GOD’S SAKE YES! This company is driving me insane!
And as a footnote, their excellent security pointer in their email is surely unsurpassed in this modern age, “Please note, all emails from us will have an email address @streamline.com.” Phew! I’m so glad that isn’t possible to falsify! By anyone, anywhere.
I think I may send some emails to them from @streamline.com just to confuse the hell out of their innocent little minds.